last Updated 10.02.2024
By paying one of the programs with TARIFA d.o.o you are entering into a binding contract. Everything published in our programs is obligatory for both parties and forms a legal obligation and a constitutive part of the contract. Only these conditions are the basis for the result of any contractual legal processes between us. Please read the contract carefully.
You can reserve your yacht charter by e-mail, telephone fax or directly. The yacht, with it’s complete equipment can be boarded only after the payment conditions have been fulfilled. The customer must also send to the owner a complete crew list 1 week before the charter date.
The charter price includes the fee for the charter of the yachts equipped according to the official TARIFA d.o.o price list and inventory list. The charter fee does not include other costs like food, fuel expense or harbor costs. The yacht is handed over to the customer with full fuel and water tank, clean and in proper condition, which is how it has to be returned to the owner.
Boat is offered only with skipper. The skipper is responsible for the navigation of the yacht, mooring, anchoring and maneuvering. As well as keeping the deck and cockpit in good order, they will manage the refilling of water and fuel when necessary. Other tasks such as interior cleaning and cooking are not part of the skipper’s obligations. The skipper’s primary responsibility is to ‘drive’ the yacht and ensure the safety of the crew. It is important to remember that they are not an instructor, so they are not paid or qualified to teach. Skipper keeps right to change the route at any time.
If the customer, for any reason cannot charter the yacht, he is free to find another person, that will take over his rights and obligations, but with the agreement of the owner. If the customer does not find a replacement the owner withholds:
0% of the rental price for cancellation within 8 weeks prior to the charter date
50% of the rental price for cancellation within 4 weeks prior to the charter date
100% of the rental price for cancellation within 2 weeks prior to the charter date.
In the rare event of a cruise cancellation due to a) adverse weather and sea conditions, b) riots, c) terrorism, d) strikes, e) fire, or f) natural or manmade disasters, we will promptly inform guests of the cancellation via written notification, which may include email, SMS, or telephone. All funds transferred will be fully refunded.
Before check in, a refundable safety deposit has to be paid (the amount is listed for the yacht) in cash. The deposit is refundable in it’s total amount after check out is done at contracted time and place and if no damages or other faults are found on the yacht.
Vessel are properly covered with liability insurance and comprehensive coverage for charter business. The client’s liability is limited to the amount of the security deposit – unless the cause of damage is gross negligence or intention. Reparation costs that exceed safety deposit are covered by the insurance company. In the case of gross negligence, intention or non-reported damage, the customer covers all the damage expenses. Personal property of skipper and the crew members is not insured so it is recommended to take out a separate insurance.
Only completely equipped yachts, full with fuel and in proper condition will be handed over to the customer. The same condition of the yachts is requested when returned to the owner. Any hidden defects of the yacht or its equipment, not known to the owner at the time when handing over the yacht, as well as any defects that occur after the yacht has been handed over to the customer, give no right for a request to lower the rental fee. If the further sailing is not possible for any reason, or the date of the return of the yacht will be exceeded, the manager of the base must be informed immediately for further instructions. If the date of return is exceeded because of bad weather, the customer himself covers any arising expenses. For this reason we suggest a good forward planning of the sailing route. The customer must hand over the yacht at the port indicated in the contract at the agreed time. If the customer is delayed returning the yacht or brings it to another place which is not agreed, the customer agrees and guarantees to pay for every delay up to 3 hours the price of a daily charter and for every delay of more than 3 hours the triple price of a daily charter fee. The delay may be tolerated only due to the reasons of Act of God, about which the customer has to inform the owner immediately.
Customer must handle the yacht with due care and obey all the regulations. The customer must be in possession of adequate skipper competency certificate. If the owner or the manager of the base come to conclusion that the skipper (customer) does not have the required skills and edge he will have the opportunity of using assistance and help from a professional skipper, or the manager of the base will ask customer not to use the yacht by himself but to do it with a skipper with an extra charge. If the customer is not willing to be the skipper, he will name one before sailing. That person is co-responsible towards the owner. For all consequences in connection with handing over the role of the skipper to an unauthorized person, the customer is responsible. The customer will not give the yacht to others for rent, lend it to others, use it for commercial reasons nor professional fishing. He will take it out for sail at night only in safe weather conditions, will not sail out of Croatian waters and will obey all the custom and other local regulations. The customer is obligated to keep and fill out the ship’s log correctly and handle the yacht carefully, as well as the inventory and equipment. The customer must check the engine oil and water every day. Damages in connection with a lack of oil or water in the engine are not insured and the customer will be the one charged at his expense. In case of serious damage, as well as when there are other vessels involved, the whole accident must be written down, signed by all the parties involved and reported to the closest harbor master officer. Also, the owner must be notified immediately. If the customer does not follow these instructions, he will be charged in full for all the damage. By signing check in list customer confirms the reception of the boat in the condition as stated in check-in list which also includes under water part of the boat.
To ensure the safety of all passengers, clients are required to inform the skipper of any medical conditions, allergies, or physical limitations prior to departure. This information will be kept confidential and is essential for our crew to provide a safe and enjoyable experience. Clients must promptly update the skipper if their health status changes during the charter. Failure to disclose this information may result in exclusion from the charter without refund. Your cooperation in safeguarding your health and the well-being of fellow passengers is appreciated.
If you have any questions about our site or this Privacy Policy, please contact us by email at info@thelunasailing.com. Your concerns will be handled with utmost confidentiality and resolved promptly for your satisfaction.
In case of misunderstanding or dispute, a gentleman’s agreement will be tried. If it is not possible to solve the problem in this way, the owner’s Country Court is competent.
Each charter customer accepts the following conditions by signing up and participating:
Tarifa d.o.o, Francesca Tenchinija 2, 1090 Zagreb (Croatia) MB:02482452, OIB:86182522046
ZAGREBAČKA BANKA d.d
HR5523600001102786366
BIC: ZABA HR2X
