Privacy Policy

Last Updated 10.02.2024

At Tarifa d.o.o, we are committed to protecting your privacy and ensuring the security of your personal information in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. This Privacy Policy outlines how we collect, use, and safeguard your personal data.

The data controller responsible for your personal information is Tarifa d.o.o. You can contact us at info@thelunasailing.com for any questions or concerns related to your personal data.

We may collect various types of information, including:

  1. Non-Personal Information: We record certain non-personal information as part of the standard operation of our website. This data is used to enhance your browsing experience and for internal analysis. It is collected in an aggregate form.
  2. Personal Information: We only collect personally identifiable information (such as email addresses and other relevant data) when provided voluntarily by users. We will not disclose your personal information to third parties without your explicit consent.
  3. Sensitive Personal Data: In some instances, we or our service providers may require sensitive personal data to provide specific services or respond to your inquiries. If you choose to provide sensitive personal data, it will only be used for the purposes described in this Privacy Policy or as explained when the information is collected.

We process personal data in compliance with the GDPR, relying on one or more of the following legal bases:

Performance of a contract: Processing is necessary for the performance of a contract or to take pre-contractual steps at the request of the data subject.

Compliance with a legal obligation: Processing is necessary to comply with a legal obligation.

Protection of vital interests: Processing is necessary to protect the vital interests of the data subject or another natural person.

Consent: We will obtain your explicit consent for processing your personal data for specific purposes.

Legitimate interests: Processing is based on our legitimate interests or the legitimate interests of a third party.

We will use your personal data for the following purposes:

To provide products and services and enhance the security and safety of our users.

For customer support, responding to inquiries, and monitoring responses and processes.

For research and development to improve our products and services.

To send marketing and non-marketing communications, process payments, and create itineraries.

Personalization and tailoring of your experience on our website.

Making recommendations and offering special offers based on your previous interactions and interests.

With your consent, we may contact you via email, telephone, or post with information, news, and offers regarding our products and services.

We will not send unsolicited marketing or spam. We do not share identifiable user personal information with third parties for direct marketing without your consent.

We have implemented appropriate physical, electronic, and managerial measures to secure and protect the data collected from our website. We retain your data only as long as needed for the purposes described in this policy.

We may share your personal data with our affiliates and third-party service providers to deliver products and services. Data shared with third parties is subject to strict data protection standards.

We may also provide anonymized, non-personally identifiable data about website usage, sales patterns, and other statistics to third parties for legitimate purposes.

We will share personal data when legally required, including compliance with laws, regulations, court orders, or government authorities. We will not share your data unless legally obligated.

You have various rights concerning your personal data under the GDPR, including:

The right to access your personal data.

The right to correct inaccuracies in your personal data.

The right to have your personal data erased under certain circumstances.

The right to restrict processing of your personal data.

The right to data portability.

The right to object to processing.

The right to withdraw consent when consent is the legal basis for processing.

The right not to be subject to automated decision-making, including profiling.

You can exercise these rights by contacting us at info@thelunasailing.com.

We use cookies to enhance your experience on our website. Most web browsers allow you to manage cookie preferences. If you disable cookies, you may not have access to certain features on our site.

If you have any questions about our site or this Privacy Policy, please contact us by email at info@thelunasailing.com. Your concerns will be handled with utmost confidentiality and resolved promptly for your satisfaction.